Contact Us

What is an emergency?

• Police are on the scene or on the way.
• You are facing criminal charges for an alleged criminal offense directly related to the performance of your professional duties.
• You are at risk of being arrested and/or incarcerated.

During Office Hours

If you are contacted by the police or the Children’s Aid Society (CAS) regarding an allegation made against you:

• DO NOT participate in or consent to an interview.
• Make no statement to anyone regarding the allegation or charges.
• Say, “I am willing to co-operate, but I am unable to comment until I contact my Federation and legal counsel.”
• Get the name, title and contact information for the police officer or CAS worker who has contacted you.
• Call ETFO Professional Relations Services (PRS) at 1-888-838-3836 or 416-962-3836 and state that your call is urgent.

“After Hours”

• Call ETFO Professional Relations Services (PRS) at 1-888-838-3836 or 416-962-3836 and state that your call is urgent.
• A voice message will provide the necessary instructions to put your call through to an operator.
• You will be asked a few important questions.
• Where appropriate, a lawyer will be contacted and you will be connected immediately.